From the Director's DeskNovember 6, 2006 |
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Creating a YES culture @your library — Part 3As you know, Rolling Prairie Library System received an LSTA Bring in a Trainer Grant, “The YES Culture”: Copyright and Customer Service.” The first training session will be on Wednesday, November 29th with a focus on Customer Service. Sign up your library staff today to attend this training session. Library staff may come all day or to either the morning or afternoon sessions, depending on the library’s staffing schedule. To give the training extra impact, sign your library up for the No Log exercise. It is not too late!! Just keep the No Log for 1-2 weeks before the workshop. After the workshop, keep the Yes/No Log and share the Logs with RPLS. We will use the Logs to evaluate the success of the training. One aspect of being able to say Yes to patrons is through interlibrary loan. No library can hold everything its patrons may need. Through interlibrary loan, libraries share resources to meet the needs of the library user in a cooperative manner. The RPLS LLSAP is one collaborative used by the membership to search and request materials for patrons. But another larger collaborative that you have access to is OCLC World Cat. Your unique library materials are gathered with over 61 million records of materials around the world. As a member of the OCLC Collaborative, you have responsibilities to the collaborative. The first is to add new records into OCLC. The second is to maintain your records and holdings information. The third is to check the message file to determine if another library has requested a book. These are very important responsibilities. One additional responsibility is to elect a delegate the Members Council. Last Spring you elected me to be your delegate. Oct. 29-31 was my first Members Council meeting. Here is my report of that meeting. “Funding for Creating a Yes Culture grant was awarded by the Illinois State Library (ISL) a Division of the Office of the Secretary of State, using funds provided by the Institute of Museum and Library Services (IMLS), under the Federal Library Services and Technology Act (LSTA)”. Rolling Prairie Library System |
