RPLS DRA NETWORK

CIRCULATION POLICIES & PROCEDURES MANUAL

 

TABLE OF CONTENTS

 

1.  The Patron Database

1.1  Registration standards

1.2  Identification and verification of eligibility

1.3  Expiration and renewal

            1.3.1  Extension of expiration dates

1.4  Patron record maintenance

            1.4.1  Sanctity of patron fields / communication between agencies

            1.4.2  Deletion of defunct records

1.5  Multi-agency involvement in patron delinquencies

            1.5.1  Patrons registered with more than one type of library

            1.5.2  Patrons moving between jurisdictions

1.6  Sanctions for non-compliance

 

 

2.  Reciprocal Borrowing

2.1  Services available to reciprocal borrowers

2.2  Local loan periods

2.3  Delinquencies and fines

            2.3.1  Collecting fines for other agencies

            2.3.2  Lost and damaged materials from other agencies

2.4  Sanctions for non-compliance or abuse

 

 

3.  Resource Sharing and Resource Pooling

3.1  Bestsellers and other high-demand items

            3.1.1  Building request lists

                        3.1.1(a)  Patron-initiated requests

                        3.1.1(b)  Requests and on-order records

                        3.1.1(c)  Priority levels

            3.1.2  Filling requests

                        3.1.2(a)  Bypassing to favor local patrons

                        3.1.2(b)  Notification of patrons / turnaround

                        3.1.2(c)  Moving unclaimed materials

            3.1.3  Local Request and resource pooling

            (length of time after acquisition?)

            (rental collections?)

            (mixing local request with resource pooling?)

            (reciprocity, or, do unto others; don't request if you won't loan...?)

            (holiday items?)

            (Rebecca Caudill books?)

            (uniform loan periods?)

3.2  Local Request and Non-Request for items NOT high-demand

3.3  Send-item lists

            3.3.1  Promptness in filling requests

            3.3.2  Marking items missing

3.4  Sanctions for noncompliance or abuse

 

 

4.  Routing and Delivery

4.1  Routing sleeves

4.2  Sorting

4.3  Packaging nonbook materials