PROCESS FOR INSURING CERTIFICATION COMPLIANCE

 

1) The deadline for all current DRA libraries to have staff who have completed Basic Level certification is October 1, 2001.

2) The training schedules for the April-June and July-September quarters will be sent out prior to April 1 and will include numerous Basic Level courses.

3) The necessity for the process and the steps in it will be presented at the April 25, 2001 Users Group Meeting.

4) Immediately after the meeting a letter will be sent to all DRA libraries from the Users Group Governing Board. The letter will cover the following points:

· Recap the information presented at the April 25 meeting.

· Include a listing of all the certification classes available before October 1, 2001.

· Ask libraries that feel they cannot meet the certification requirements to contact the chair of the Users Group Database Standards for suggestions on alternative arrangements.

· Indicate that after October 1, 2001 the Governing Board will make recommendations to RPLS that specific libraries that have not cooperated in the certification process be prevented from accessing NETCAT (the DRA cataloging software).

5) At the beginning of each month from May to October, based on information from Patsy Walters, a report will be given to the Database Standards Committee, the Governing Board, and RPLS administration listing those libraries that do not yet have any staff member certified for any level of cataloging. The report will also indicate if that library has yet attended any classes.

6) After each report the Database Standards Committee will send libraries on the list a reminder of the process and the deadlines.

7) At the beginning of August 2001, a member of the Database Standards Committee or the Governing Board will phone any libraries still on the list to discuss their situation.

8) At the beginning of September 2001, the Governing Board will send a certified letter reminding any libraries still on the list that, after October 1, 2001, the Governing Board will make recommendations to RPLS concerning access to NETCAT. The letter will be followed by a phone call to the library from a member of the Database Standards Committee or the Governing Board to make sure the letter was received and to discuss that library’s situation.

9) At any point in the process, the Database Standards Committee may send a letter to a specific library indicating that there are numerous examples of improper data entry by that library’s staff. The letter will include several specific examples of the problems. Both the letter and the examples will be copied to the Chair of the DRA Users Group and to the Assistant Director of RPLS and entered in a file maintained by Patsy Walters. The letter will be followed by a phone call to the library from a member of the Database Standards Committee or the Governing Board to make sure the letter was received and to discuss that library’s situation.

10) After October 1, 2001, the Users Group Governing Board will make recommendations to RPLS that specific libraries be denied access to NETCAT until their cataloging is being done by certified staff. Any such recommendations should be in writing and should be accompanied by a record of the written and verbal communications with that library.

 

 

PROCESS FOR HANDLING PROBLEM DATA ENTRIES BY CERTIFIED LIBRARIES

 

 

 

1) The Database Standards Committee will monitor the quality of records entered into the LLSAP database.

2) If there are indications of substantial problems from a specific library Patsy Walters or a member of the Committee will make an informal verbal contact with the library to discuss the situation. Patsy will open a file on that library and a note will be entered into the file recording the date of the contact and briefly describing the problem.

3) If the problems persist, the Database Standards Committee will send a letter to a specific library indicating that there are numerous examples of improper data entry by that library’s staff. The letter will include several specific examples of the problems. Both the letter and the examples will be copied to the Chair of the DRA Users Group and to the Assistant Director of RPLS and entered in the file maintained by Patsy. The letter will be followed by a phone call to the library from a member of the Database Standards Committee or the Governing Board to discuss that library’s situation and recommend retraining or other steps to resolve the problem.

4) If 30 days or more after the letter is sent to the library, the Database Standards Committee believes the library is not cooperating in the resolution of the problem, it will send a written report to the Governing Board describing the problem and the efforts made to resolve it. A copy of the report will also be sent to RPLS.

5) The Governing Board will send a certified letter to the problem library indicating that continued creation of substantial numbers of problem records by that library could result in a recommendation to RPLS that the library lose its access to NETCAT until the problems are resolved. The library will be asked to resolve or show substantial progress toward resolving the problems within 60 days. The letter will be followed by a phone call from a Governing Board member to make sure the letter was received and discuss the situation.

6) After 60 days from the date of the letter, the Users Group Governing Board may make recommendations to RPLS that specific libraries be denied access to NETCAT until they are recertified. Any such recommendations should be in writing and should be accompanied by a record of the written and verbal communications with that library.