Creating a YES culture @your library —RPLS "Yes Library" Sign Up Form |
| Submission Form |
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| Are you ready to create the YES Culture at your library? Rolling Prairie
is looking for libraries to share their experiences with the
No
and
Yes/No Logs. All this requires is that you keep the
No Log for two weeks in October, discuss them with your staff and keep the
Yes/No Log for two weeks in November. As part of our grant, there will
be a Customer Service workshop in late November or early December. We hope
that many libraries that keep the logs will also send staff to the workshop.
The full benefit of the workshop will be a report back to the members of the staff who could not attend. After this discussion, keep that Yes/No Log for one more week and see what changes in staff behavior have you observe. Sign your library up to be a keeper of a No Log. We need the name of the library, the contact person for the library, their email address and a phone number. To help us analyze the effectiveness of the logs and the workshop, we will ask the contact person to make copies of the logs and send them in delivery to RPLS, ATT: Bev.
Rolling Prairie Library System
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